Wouldn’t it be cool if someone made a washing machine and dryer that was one unit? A single appliance with a single door that you put your dirty laundry into and when the cycle was complete, the clothes were clean AND dry. I read recently that the appliance companies have been looking at this for years and in the not too distant future, an integrated washer and dryer may be a reality. Whenever that happens and we all have those, we may look back and think about how ridiculous it was to have to move a pile of wet laundry from the washing machine to the dryer. But until then, we just accept the way things are and never give it a second thought.
Looking in the other direction, there are tons of examples already in our lives today. Who knew we needed smart phones, microwave ovens, or cruise control on our cars? But in every case, up until we had those products, we didn’t know the difference.
What about our industry? I would suggest that variable-speed, constant pressure systems fall squarely into this category. I know this because if you ask a homeowner that has upgraded to constant pressure, they will tell you that they will never go back to a conventional system. But for them to get there, their water systems contractor had to lead them there. Not a single one of those homeowners woke up in the middle of the night thinking, “Boy, I wish someone made a water system that got rid of that large tank and gave me better, more consistent pressure.” They just assumed that for all the advantages of being on a private water system, these were just things they had to live with. They didn’t know there was a better way until they got to experience it for themselves.
Not everyone has a smartphone and likewise, you won’t sell an upgraded, constant pressure system to all of your customers. But to those customers that you do, they won’t be able to imagine going back to their old system ever again.
In the meantime, I think it’s time to go move my laundry from the washer to the dryer.